This privacy policy describes how “we”, “us” manage, collect, process, disclose, use, and transfer the information obtained about “you”,“the user” in connection with your account in-use on our website, or any affiliated websites.It includes information in regard to the users of our services while using our services on the website third-party websites, or affiliated websites. This includes information such as:
We advise you to read our privacy policy as well as our terms and conditions. The purpose of this is to ensure that you are fully informed of our privacy policy. Therefore, if you have additional questions about our privacy policy and rules, do not hesitate to get in touch with us through the contact methods provided on our website. This will enable you to get the assistance you need to take the appropriate measures.
The information we collect, and use is your account registration details, financial information used to process payments on your account, your personal data associated with the account you registered for, and information unregistered users share in order to contact us. All information is collected after the user’s consent to our privacy policy, and terms and rules. Therefore, we may use your account registration information that includes details such as your name, location, current address, email, and any required information to enable the user to use our services in the most effective way. Additionally, the financial information you share with us is not stored on our systems as per our privacy protocol to protect your payment details. They are only shared with the payment gateway processor in charge, and we do have access to retain essential information – when needed – through our third-party payment gateway processor. If you contact us without having a registered account, we will only be able to collect the information you provide us with. This includes your name, email address, and attachments that you send.
Services and products offered by us are subject to the appropriate terms and conditions, as well as the customer care policy listed for our website. Therefore, we encourage you to learn more about them on our terms and conditions page.
Users of our website may access third-party websites. When clicking on these third-party links, please ensure that you carefully review their privacy policies, as well as the terms and conditions of use provided by each external link and third-party website that you visit. We are not liable for the privacy policies or terms and conditions of any third-party websites. Thereby, we highly recommend that you review the privacy policy and terms of use of any website you visit before you consent to sharing any of your personal information.
Our privacy policy is subject to change at any time. This is to assure you that it meets our acceptable terms and conditions of use for all users of our website, or any affiliated websites. Updates to the privacy policy, as well as the terms and conditions of any product or service, shall be posted on the website, through our main channels of contact, or via email for users with registered accounts. Updates aim to protect our users’ information. Hence, we encourage you to regularly check the policies and rules to stay updated with any notice of change. This allows us to keep your information secure while helping you understand your rights better.
We are firmly dedicated to ensuring that all users’ information is protected. To accomplish this goal, we implement various technologies and strict security measures to prevent unauthorized access to all user information. Therefore, we recommend that you abide by the terms and conditions of use to help keep your information protected. It is our policy to employ the latest security measures so that no information is disclosed without authorized parties’ permission. However, things like hacking or data breaches are prone to happen on all websites. In light of this, we follow security policies that take into consideration all possible scenarios so that our users’ information is safe and protected.
Our user choices vary between registered and unregistered users. Unregistered users may contact us by providing selective information they consent to share with us but won’t be able to get full access to the platform’s features. Therefore, we encourage you to create an account if you plan to take advantage of all the products and services that we offer. Registered users may choose to subscribe or unsubscribe from our promotional email newsletter. By enabling the unsubscribe option, the user will no longer receive updates by email unless they turn on the subscription button again.
Turning off the promotional emails option does not prevent us from contacting you about any primary issues related to your account. This includes emails about information related to your financial information, personal details updates, and other purposes. If you no longer wish to keep your account open, you have the option to close it. However, the termination of your account does not prevent us from keeping any information related to your account prior to the termination date. We do that to ensure that all active and non-active users have an information record attached to their accounts. By doing so, we will be able to track both old and new information and assist you at any time, if necessary, regardless of whether the account termination has been completed or not. Following this information backup procedure contributes to our security policies and business disaster recovery plans.
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E